Charlotte Campus COVID-19 Update

This Frequently Asked Questions page offers specific information regarding the Charlotte campus COVID-19 response. Please visit the university’s COVID-19 resource site for additional resources.

Vaccination FAQs

How will Northeastern community members in Charlotte get the COVID-19 vaccine? 

In Charlotte, vaccines will be distributed through the Mecklenburg County health department, Atrium Health, and Novant Health following the distribution recommendations outlined by the CDC and state and county health departments. Visit the NCDHHS Vaccine Website for more information on the vaccine distribution timeline and the Mecklenburg County Vaccination Page for information on local distribution.


What are the phases of the vaccine distribution timeline in Charlotte? 

  • Group One includes Health Care Workers and Long-Term Care Staff and Residents
  • Group Two includes Older Adults (Ages 65 and older)
  • Group Three includes Frontline Essential Workers (Includes College and University instructors and support staff)
  • Group Four includes Adults at High Risk for Exposure and Increased Risk of Severe Illness
  • Group Five includes All Adults over the age of 16 in North Carolina


Are faculty and higher education staff included in a certain phase? 

Faculty and higher education administrators are included in Phase/Group Three.


What are the steps Northeastern community members can take to get ready for the COVID-19 vaccine? 

We encourage you to start by registering an account with AtriumNovant, or Mecklenburg County Health Department to easily schedule an appointment when your group becomes available.

Please get in touch with Chris Smith, Campus Operations Manager, if you have any questions on how to take these next steps and get ready to access the vaccine.


Is vaccination mandatory?

Beginning in the fall 2021 academic term, all students attending Northeastern University’s campuses will be expected to be fully vaccinated against COVID-19 by the first day of classes. You can find additional information in the university’s announcement of the new policy.

Last Updated: April 7, 2021


Testing FAQs

Is testing required for Northeastern students, faculty, and staff in Charlotte?

Yes. In addition to other safety requirements such as required masking and healthy distancing, testing is required on a weekly basis for students, faculty, and staff who are utilizing the Charlotte campus at least once a week.


When will COVID-19 testing take place for students, faculty, and staff? 

Starting the week of February 8, testing will be offered on Wednesdays and Thursdays from 8:00-9:00 a.m. and from 11:00 a.m.-12:30 p.m.

If you are unable to attend any of these available testing times, please reach out to Chris Smith ([email protected]) to coordinate a time to be tested on campus.


Can I be tested twice a week? 

We ask that you limit your testing to once a week. If you feel you need additional testing, we encourage you to check the Mecklenburg County Test Site Locator.


What type of test is it?

It is a diagnostic test that indicates whether you are currently infected with SARS-CoV-2, the virus that causes COVID-19. The test is an  anterior nasal swab, and Northeastern uses the gold standard of testing—polymerase chain reaction—to test the genome of the virus. The test is not a serological test, meaning it will not detect the presence of antibodies for SARS-CoV-2. Here is a video demonstrating the nasal swab.


Is testing free?



Should I come for a test if I am experiencing symptoms of COVID-19 or if I’ve had exposure to COVID-19? 

No. If you are experiencing the symptoms of COVID-19 listed in the Daily Wellness Check or if you’ve been exposed to someone who’s had a positive diagnosis for COVID-19, please do not come to campus. Follow the Mecklenburg County Resources, contact your medical provider, and contact Brielle Buechler ([email protected]) for student support.


How should students, faculty, and staff schedule appointments to be tested? 

Students and faculty who have scheduled lab or classes on campus will be tested when they arrive during the available test times. Students, staff, or faculty who do not have scheduled classes on campus, but would like to have a test, may come to campus during available test times to receive a test. Anyone who comes to campus at least once a week will need a weekly test. If you are unable to attend any of the available testing times, please reach out to Chris Smith ([email protected]) to coordinate a time to be tested on campus.


What do I need to do to prepare for my testing appointment?

  • Make sure you’ve completed the COVID-19 Testing Consent form and the Return to Campus Attestation form for the Charlotte campus.
  • Bring your mobile device to display your completed Daily Wellness Check or print the page to show your results. The Daily Wellness Check status screen will also have your nine-digit Northeastern University ID number.
  • As always, have your Husky Card visible on a lanyard, wear a face mask or face covering (except for the brief moments during the swabbing), stay 6 feet away from others, and wash your hands frequently for at least 20 seconds with soap and water, before you arrive for your test and after you leave.


What will the process look like for testing Northeastern students, faculty, and staff?

Once you arrive on campus at the check in area, you will confirm your identity and contact information and receive a personal barcoded label. Your identity and contact information may need to be manually entered if it is not already pre-loaded into the check-in system.

At the swabbing station, you will receive a testing kit with a swab and a sterile tube. The test is an anterior nasal swab—a less invasive and less uncomfortable but still highly reliable and accurate way of collecting samples. You will place your barcoded label on your tube and then be instructed to self-swab while under direct observation from a qualified health professional. You will insert the swab a half-inch inside the nostril and rotate the swab for approximately 15 seconds. After repeating the swab in both nostrils, you will seal the swab in your sterile tube, cotton tip down, and follow the signage to exit the testing area. Here is a video demonstrating the nasal swab.


If a Charlotte Campus faculty or staff member has marked themselves Primarily Remote in the COVID-19 Test Scheduler, do they need to change their status? 

No. Charlotte Campus faculty and staff will be using a separate scheduling process. They should still mark themselves Primarily Remote in the COVID-19 Test Scheduler.


How soon will I get my test results?

Test results will be available within 48 hours.


How will I access my test results? 

  • Your results will be available through the Northeastern Test Results Portal. Please visit for a link to the portal. Select LSTC Results Portal.
  • At the time of your testing check-in, you will receive an email from Northeastern COVID-19 Testing with login instructions attached in a PDF. Please look for this email and save it.
  • If your test result is negative, you will receive a second email within 36 hours after your test from Northeastern COVID-19 Testing letting you know that your test results are ready to view in the portal. You will visit Northeastern’s test results portal and use your myNortheastern username and password to access the results.
  • For help accessing the results portal, the IT Service Desk is available, 24/7, all year long. Please call 617.373.HELP [4357] for support.


What if I have a positive test result? 

Northeastern will share positive test results with local and state health agencies, as required by local and state regulations. If you have a positive test, you can expect an email from Brielle Buechler, Student Support Specialist, confirming your testing results and discussing next steps.


What should a student, faculty, or staff member from the Charlotte Campus do if they test positive for COVID-19?

All students, faculty, and staff should follow their local public health guidelines. Mecklenburg County Public Health gives instructions for what to do if you test positive for COVID-19. Brielle Buechler, Student Support Specialist, will follow up with you to connect you to resources.


What happens if someone has tested positive for COVID-19 and has been on campus? Will classmates or staff and faculty be notified?

If students, staff, or faculty test positive, public health authorities will conduct contact tracing to notify close contacts of those inside and outside our community. To protect each person’s privacy, our team and state public health authorities cannot share the identity of anyone who tests positive for COVID-19. Staff and students will be notified only if they are a close contact of someone who tests positive for COVID-19, and the identity of the person will not be shared.

Last Updated: February 5, 2021