Charlotte Campus COVID-19 Update

This Frequently Asked Questions page offers specific information regarding the Charlotte campus COVID-19 response. Please visit the university’s COVID-19 resource site for additional resources.

Update on COVID-19 Testing and Mask-Wearing Protocols

Beginning the week of September 6, faculty and staff—both fully vaccinated and unvaccinated—should be tested weekly if they are on campus more than one day a week. These testing requirements may be revised as the fall 2021 term progresses.

On each campus, we continue to stay aligned with local public health requirements in addition to following the university’s health and safety requirements. Mecklenburg County has issued a mask mandate that requires masks to be worn in all indoor settings, effective on August 19.

Effective August 20, the Charlotte campus will require everyone on campus—students, faculty, staff, and vendor employees—to wear masks indoors. This includes the common indoor spaces of the 101 Independence building.

Effective September 6, Northeastern will also require everyone on all of our campuses to wear masks indoors.

August 20, 2021

Vaccination FAQs

How will Northeastern community members in Charlotte get the COVID-19 vaccine? 

In Charlotte, vaccines will be distributed through the Mecklenburg County Health Department, Atrium Health, and Novant Health following the distribution recommendations outlined by the CDC and state and county health departments. Visit the NCDHHS Vaccine Website for more information on the vaccine distribution timeline and the Mecklenburg County Vaccination Page for information on local distribution.


Who is eligible to receive a COVID-19 vaccine in North Carolina? 

Currently, all North Carolina residents, ages 12 and above, are eligible to receive a COVID-19 vaccine.


How do I schedule an appointment or find a walk-in site near me? 

You can register an account with Atrium or Novant, or find a local walk-in site by visiting the Mecklenburg County Health Department Vaccination Page.

Please contact [email protected], if you have any questions on how to take these next steps and get ready to access the vaccine.


Is vaccination mandatory?

Beginning in the fall 2021 academic term, all students attending Northeastern University’s campuses will be expected to be fully vaccinated against COVID-19 by the first day of classes. You can find additional information in the university’s announcement of the new policy.

Last Updated: September 10, 2021


Testing FAQs

Is testing required for Northeastern students, faculty, and staff in Charlotte?

Beginning the week of September 6, faculty and staff—both fully vaccinated and unvaccinated—should be tested weekly if they are on campus more than one day a week. These testing requirements may be revised as the fall 2021 term progresses.


When will COVID-19 testing take place for students, faculty, and staff? 

Testing is offered on Wednesdays and Thursdays from 8:00-9:00 a.m. and from 11:00 a.m.-12:30 p.m.

If you are unable to attend any of these available testing times, please reach out to Tori Jaramillo ([email protected]) to coordinate a time to be tested on campus.


Can I be tested twice a week? 

We ask that you limit your testing to once a week. If you feel you need additional testing, we encourage you to check the Mecklenburg County Test Site Locator.


What type of test is it?

It is a diagnostic test that indicates whether you are currently infected with SARS-CoV-2, the virus that causes COVID-19. The test is an  anterior nasal swab, and Northeastern uses the gold standard of testing—polymerase chain reaction—to test the genome of the virus. The test is not a serological test, meaning it will not detect the presence of antibodies for SARS-CoV-2. Here is a video demonstrating the nasal swab.


Is testing free?



Should I come for a test if I am experiencing symptoms of COVID-19 or if I’ve had exposure to COVID-19? 

No. If you are experiencing the symptoms of COVID-19 listed in the Daily Wellness Check or if you’ve been exposed to someone who’s had a positive diagnosis for COVID-19, please do not come to campus. Follow the Mecklenburg County Resources, contact your medical provider, and contact Brielle Buechler ([email protected]) for student support.


How should students, faculty, and staff schedule appointments to be tested? 

Students and faculty who have scheduled lab or classes on campus will be tested when they arrive during the available test times. Students, staff, or faculty who do not have scheduled classes on campus, but would like to have a test, may come to campus during available test times to receive a test. If you are unable to attend any of the available testing times, please reach out to Tori Jaramillo ([email protected]) to coordinate a time to be tested on campus.


What do I need to do to prepare for my testing appointment?

  • Make sure you’ve completed the COVID-19 Testing Consent form and the Return to Campus Attestation form for the Charlotte campus.
  • Bring your mobile device to display your completed Daily Wellness Check or print the page to show your results. The Daily Wellness Check status screen will also have your nine-digit Northeastern University ID number.
  • As always, have your Husky Card visible on a lanyard, wear a face mask or face covering (except for the brief moments during the swabbing), stay 6 feet away from others, and wash your hands frequently for at least 20 seconds with soap and water, before you arrive for your test and after you leave.


What will the process look like for testing Northeastern students, faculty, and staff?

Once you arrive on campus at the check in area, you will confirm your identity and contact information and receive a personal barcoded label. Your identity and contact information may need to be manually entered if it is not already pre-loaded into the check-in system.

At the swabbing station, you will receive a testing kit with a swab and a sterile tube. The test is an anterior nasal swab—a less invasive and less uncomfortable but still highly reliable and accurate way of collecting samples. You will place your barcoded label on your tube and then be instructed to self-swab while under direct observation from a qualified health professional. You will insert the swab a half-inch inside the nostril and rotate the swab for approximately 15 seconds. After repeating the swab in both nostrils, you will seal the swab in your sterile tube, cotton tip down, and follow the signage to exit the testing area. Here is a video demonstrating the nasal swab.


If a Charlotte Campus faculty or staff member has marked themselves Primarily Remote in the COVID-19 Test Scheduler, do they need to change their status? 

No. Charlotte Campus faculty and staff will be using a separate scheduling process. They should still mark themselves Primarily Remote in the COVID-19 Test Scheduler.


How soon will I get my test results?

Test results will be available within 48 hours.


How will I access my test results? 

  • Your results will be available through the Northeastern Test Results Portal. Please visit for a link to the portal. Select LSTC Results Portal.
  • At the time of your testing check-in, you will receive an email from Northeastern COVID-19 Testing with login instructions attached in a PDF. Please look for this email and save it.
  • If your test result is negative, you will receive a second email within 36 hours after your test from Northeastern COVID-19 Testing letting you know that your test results are ready to view in the portal. You will visit Northeastern’s test results portal and use your myNortheastern username and password to access the results.
  • For help accessing the results portal, the IT Service Desk is available, 24/7, all year long. Please call 617.373.HELP [4357] for support.


What if I have a positive test result? 

Northeastern will share positive test results with local and state health agencies, as required by local and state regulations. If you have a positive test, you can expect an email from Brielle Buechler, Student Support Specialist, confirming your testing results and discussing next steps.


What should a student, faculty, or staff member from the Charlotte Campus do if they test positive for COVID-19?

All students, faculty, and staff should follow their local public health guidelines. Mecklenburg County Public Health gives instructions for what to do if you test positive for COVID-19. Brielle Buechler, Student Support Specialist, will follow up with you to connect you to resources.


What happens if someone has tested positive for COVID-19 and has been on campus? Will classmates or staff and faculty be notified?

If students, staff, or faculty test positive, public health authorities will conduct contact tracing to notify close contacts of those inside and outside our community. To protect each person’s privacy, our team and state public health authorities cannot share the identity of anyone who tests positive for COVID-19. Staff and students will be notified only if they are a close contact of someone who tests positive for COVID-19, and the identity of the person will not be shared.

Last Updated: September 10, 2021

Events & Social Gatherings Protocol

Please see the Events & Social Gatherings Protocol page.